Pre Sales Engineer
About
Our client is the leading open source alternative for enterprise content management. It couples the innovation of open source with the stability of a true enterprise-class platform. Customers include Yell.com, Connaught plc, several well-known investment banks, the world’s number one and two computer games manufacturers and numerous govt. bodies and departments.
Job Description
Pre-Sales Solution Engineer will be an integral part of the small UK Sales team in handling technical product & solution enquiries from both prospective Customers and partners. As our clients software is truly an EnterpriseContent Management platform, the role will focus on the Web Architectures and Web Technologies that underpin the software. The role will also require the successful candidate to be able to present high level demonstrations of the various elements of our client such as Web Content Management , Document Management, Collaboration and Records Management. The successful candidate will need to be technically skilled and demonstrate a high level of understanding of Enterprise level WCM/ECM implementations. Communication at multiple levels is also key, articulating effectively to technical architects, developers, IT system administrators and non-technical content authors alike. The role also requires an awareness of the sales process. As our client is a UK company and the engineering, documentation, QA, and a substantial part of the Support team are based in the Maidenhead office, this offers a rare opportunity to be close to the heart of the technology.
Job Responsibilities
Involvement with product inquiries originated from prospects and/or partners.
Product demonstrations (either through on-site demos, remote / controlled demos using Internet-based tools or hosted trials, participation to trade shows etc.)
Management & coordination of related follow-up activities
Adaptation/Customisation of pre-sales presentations & materials to the local markets targeted
Liaison with the core product development team with regards to product roadmap, functionalities, technical questions etc.
Person Specification
Must be technically skilled with a customer-centric mind & exceptional communication skills
Ability to work independently, learn quickly, be proactive and to go a “step further” than regular job responsibilities when required.
Passion for working in an international, leading-edge environment with associated challenging objectives & fast-evolving company organisation and market
Typically requires 3+ years minimum experience in a consulting, project leadership, solutions engineering or a senior support position
A good understanding of web technologies is essential with experience of Web Content Management also important
A good understanding of the ECM market (concepts, products) will be highly valuable and represents a significant advantage
Experience with the Open Source market & trends desired.
Full driving licence is essential
Must be fluent in English, both in written and verbal communication skills.
Positive attitude towards both being mentored and providing mentoring to others.
Technical skills
Essential skills
Detailed understanding of Web architectures and related technologies.
HTML, Java Script & XML technologies – to enable creation of a customised demo using our clients APIs)
Knowledge of OS (Windows & Linux), RDBMS (MySQL, Oracle, SQL Server), Application Servers (Jboss, Tomcat) - i.e. all major layers of the technical stack required by our clients products – and ability to configure / troubleshoot quickly installs or configurations issues
Travel:
The role is expected to be 60% office based with the remaining time requiring travel to prospect and visit customer sites.
Location
Maidenhead, UK
For further information; please do not hesitate to contact Piers Webster on +44 (0) 1273 320 860 or submit your CV to Piers.Webster@mrl-technology.com
